Shipping policy

Total shipping time is estimated at 2–5 business days.

Order Processing
All orders are processed within 24-48 hours. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times
We offer free shipping on all orders with no exceptions. Estimated delivery times vary depending on your location and typically range from 2–5 business days.

Shipping Locations
We currently ship to United States only.

Delays
Delivery delays may occur due to factors beyond our control, such as carrier delays and weather. If delays occur, we actively monitor the shipment and work closely with the shipping carrier to encourage timely delivery.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at support@backbraced.com so we can assist you.

Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer, but we will help with potentially re-sending the items to a new address, contact us for help.

 

To return your product please email: support@backbraced.com

We offer a simple, fair and no-hassle returns and size exchanges process.